Frequently Asked Questions

Everything you need to know about service robots for your Texas business.

How much do TXROBO robots cost? expand_more

Flexible options for every Texas business:

  • Lease: From $599/month — includes maintenance + 24/7 support
  • Purchase: Volume discounts available for 3+ robots
  • Free Trial: 6 days, no cost. We deliver, set up, and train your staff.

Most businesses see full ROI in 3-6 months. Calculate your savings →

How long does deployment take? expand_more

1-3 days from delivery to full operation:

  • Day 1: Facility mapping (2-4 hours)
  • Day 2: Staff training (2 hours)
  • Day 3: Full operation with remote monitoring
Do I need to modify my building? expand_more

No modifications needed. Our robots work on tile, hardwood, low-pile carpet, and concrete. They navigate standard doorways, hallways, and elevators. No construction, no remodeling, no building alterations required.

What maintenance is required? expand_more

Very minimal. Daily: wipe down the exterior. Weekly: 2-minute wheel check. Monthly: automatic software updates. All major repairs handled by TXROBO — we provide a free loaner unit while yours is serviced.

Can the robots handle carpet, tiles, or ramps? expand_more
  • Tile & Hardwood: Perfect
  • Low-pile Carpet: Yes (T9, T10)
  • High-pile Carpet: Not recommended
  • Ramps: Up to 10° incline
  • Outdoor: Indoor use only
What happens if the robot breaks down? expand_more

We provide 24/7 remote support — most issues resolved in minutes. If on-site service is needed, a technician arrives within 24 hours in major Texas cities (Dallas, Houston, Austin, San Antonio). A free loaner unit is provided while yours is repaired. 99.3% uptime guaranteed.

Do I need WiFi or internet? expand_more

Yes — standard WiFi is required for:

  • Mapping updates and route optimization
  • Remote monitoring by our support team
  • Multi-robot coordination (up to 20 robots)

Basic navigation continues working temporarily if WiFi drops.

How does the 6-day free trial work? expand_more

It's completely risk-free. Here's how it works:

  1. You book a trial on our website
  2. We deliver the robot to your Texas business
  3. We set it up and train your staff (1-2 days)
  4. You use it for 6 full days — no charge, no obligation
  5. Love it? Set up a lease. Not right? We pick it up, no questions asked.
Which robot is right for my restaurant? expand_more

It depends on your volume and space:

  • T9 (Best Seller): Perfect for busy restaurants — 30kg load, 20h battery, voice & touch
  • T10 (Heavy Duty): For high-volume needs — 40kg capacity, 23.8" ad screen, LiDAR+VSLAM
  • W3 (Waiter): Specialized for fine dining with tray holder system

Not sure? We'll help you choose →

What areas do you serve? expand_more

Texas (core market): Dallas, Houston, Austin, San Antonio, Fort Worth

Also serving: Select areas in Oklahoma and Louisiana.

Can TXROBO replace my staff? expand_more

Our T9/T10 robots handle food and item delivery, freeing your staff for higher-value tasks like customer service, food prep, and quality control. Think of them as a $300/week team member that never calls in sick, never takes breaks, and works 24/7. Most Texas businesses find they need 1 fewer FTE per robot deployed.

What type of support is included? expand_more

Every lease includes:

  • 24/7 remote monitoring — our team watches your robot's health
  • On-site service within 24 hours in major Texas cities
  • Free loaner units during any repair
  • Automatic software updates
  • Phone: 214-454-9356 | Email: info@txrobo.com

Still Have Questions?

Our robotics specialists are ready to help. Call or book a free consultation.

Talk to an Expert Call 214-454-9356